As part of the IT Governance Best Practices Series, ISACA HK Chapter is proud to organize the ITIL Service Management Workshop - "How to accelerate adoption".

Overview

This ITIL Service Management Workshop is based on the Information Technology Infrastructure Library (ITIL) framework and Information Technology Service Management (ITSM) disciplines. Using ITIL Service Management promotes the effective and efficient alignment of IT Service Delivery and support to the business and its objectives.